Investigating - Fugaso provider is not opening in Turkey. We are working on it.
Oct 18, 2024 - 12:34 UTC
Investigating - Endorphina provider is not opening in Turkey. We are working on it.
Oct 18, 2024 - 12:29 UTC
Investigating - Felix provider is not opening in Turkey. We are working on it.
Oct 18, 2024 - 12:11 UTC
Game Providers Under Maintenance
90 days ago
100.0 % uptime
Today
Pragmatic Play ? Operational
90 days ago
100.0 % uptime
Today
Ezugi ? Operational
90 days ago
100.0 % uptime
Today
BGaming ? Operational
90 days ago
100.0 % uptime
Today
Yggdrasil ? Operational
90 days ago
100.0 % uptime
Today
Playson ? Operational
90 days ago
100.0 % uptime
Today
Booongo ? Operational
90 days ago
100.0 % uptime
Today
Quickspin ? Operational
90 days ago
100.0 % uptime
Today
GameArt ? Operational
90 days ago
100.0 % uptime
Today
Thunderkick ? Operational
90 days ago
100.0 % uptime
Today
Blueprint ? Operational
90 days ago
100.0 % uptime
Today
Wazdan ? Operational
90 days ago
100.0 % uptime
Today
Evoplay ? Operational
90 days ago
100.0 % uptime
Today
Tom Horn ? Operational
90 days ago
100.0 % uptime
Today
Betsoft ? Operational
90 days ago
100.0 % uptime
Today
Booming Games ? Operational
90 days ago
100.0 % uptime
Today
Absolute Live Gaming ? Operational
90 days ago
100.0 % uptime
Today
7 Mojos ? Operational
90 days ago
100.0 % uptime
Today
August Gaming ? Operational
90 days ago
100.0 % uptime
Today
Belatra ? Operational
90 days ago
100.0 % uptime
Today
Bet2Tech ? Operational
90 days ago
100.0 % uptime
Today
Endorphina ? Under Maintenance
90 days ago
100.0 % uptime
Today
Felix Gaming ? Under Maintenance
90 days ago
100.0 % uptime
Today
Fugaso ? Under Maintenance
90 days ago
100.0 % uptime
Today
Habanero ? Operational
90 days ago
100.0 % uptime
Today
Igrosoft ? Operational
90 days ago
100.0 % uptime
Today
Lucky Streak ? Operational
90 days ago
100.0 % uptime
Today
Mancala ? Operational
90 days ago
100.0 % uptime
Today
Merkur ? Operational
90 days ago
100.0 % uptime
Today
MrSlotty ? Operational
90 days ago
100.0 % uptime
Today
Platipus Gaming ? Operational
90 days ago
100.0 % uptime
Today
TVBET ? Operational
90 days ago
100.0 % uptime
Today
Kiron ? Operational
90 days ago
100.0 % uptime
Today
Spearhead ? Operational
90 days ago
100.0 % uptime
Today
Golden Race ? Operational
90 days ago
100.0 % uptime
Today
Kalamba ? Operational
90 days ago
100.0 % uptime
Today
EA Gaming ? Operational
90 days ago
100.0 % uptime
Today
Fazi ? Operational
90 days ago
100.0 % uptime
Today
KA Gaming ? Operational
90 days ago
100.0 % uptime
Today
Mascot ? Operational
90 days ago
100.0 % uptime
Today
Netgame ? Operational
90 days ago
100.0 % uptime
Today
Nucleus ? Operational
90 days ago
100.0 % uptime
Today
Swintt ? Operational
90 days ago
100.0 % uptime
Today
1spin4win ? Operational
90 days ago
100.0 % uptime
Today
Atmosfera ? Operational
90 days ago
100.0 % uptime
Today
Onlyplay ? Operational
90 days ago
100.0 % uptime
Today
Zillion ? Operational
90 days ago
100.0 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
Bonuses Operational
90 days ago
100.0 % uptime
Today
CMS Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Managed SQL Database Operational
90 days ago
100.0 % uptime
Today
Function Service Operational
90 days ago
100.0 % uptime
Today
API Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
General maintenance and updates in following games:

Kirmizi Turkish Speed Blackjack 2
Kirmizi Turkish VIP Blackjack 2
Kirmizi Turkish Blackjack 2

Posted on Nov 06, 2024 - 10:30 UTC
General maintenance and updates in following game:

Speed Roulette 2

Posted on Nov 06, 2024 - 10:18 UTC
General maintenance and updates in following games:

Blackjack 31 - Azure
Blackjack 30 - Azure
Blackjack 29 - Azure
Blackjack 28 - Azure
Blackjack 27 - Azure
Blackjack 32 - Azure
Blackjack 22 - Azure
Blackjack 17 - Azure
Exclusive VIP Blackjack
Blackjack 23 - Azure
Blackjack 20 - Azure
Blackjack 24 - Azure
Blackjack 21 - Azure
Blackjack 25 - Azure
Blackjack 19 - Azure
Blackjack 26 - Azure
Blackjack 18 - Azure

Posted on Nov 06, 2024 - 10:21 UTC
General maintenance and updates in following games:

Baccarat 5
Baccarat 6
Baccarat 2
Roulette Macao
Speed Baccarat 3
Speed Baccarat 5
Speed Baccarat 6
Blackjack 33 - The Club
Blackjack 34 - The Club
Blackjack 35 - The Club
Blackjack 36 - The Club
VIP Roulette - The Club

Posted on Nov 06, 2024 - 10:28 UTC
General maintenance and updates in following game:

VIP Auto Roulette

Posted on Nov 06, 2024 - 10:31 UTC
General maintenance and updates in following game:

Greek Roulette

Posted on Nov 06, 2024 - 10:33 UTC
Games Global Maintenance Nov 21, 2024 08:30-11:30 UTC
Impact: All connected services
Posted on Nov 15, 2024 - 07:34 UTC
General maintenance and updates in following game:

Blackjack Italia Tricolore 1
Blackjack Italia Tricolore 2
Blackjack Italia Tricolore 3
Swedish Roulette

Posted on Nov 06, 2024 - 10:34 UTC
Blueprint Planned Office Migration Dec 15, 2024 07:00-10:00 UTC
As part of our office migration project, we have planned to migrate our office / pre-production infrastructure.

ENVIRONMENT: Pre-production

SERVICES IMPACTED: Pre-production (Staging/UAT), Back office tools (Admin RGS)

During this window you will be unable to access pre-production/back office tools.

Posted on Nov 07, 2024 - 14:08 UTC
Past Incidents
Nov 21, 2024
Completed - The scheduled maintenance has been completed.
Nov 21, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 01:00 UTC
Scheduled - General maintenance and updates in following game:

Thai Speed Baccarat 1

Nov 6, 10:16 UTC
Completed - The scheduled maintenance has been completed.
Nov 21, 00:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:15 UTC
Scheduled - General maintenance and updates in following games:

Baccarat 3
Baccarat 8
Speed Baccarat 12

Nov 6, 09:49 UTC
Completed - The scheduled maintenance has been completed.
Nov 21, 00:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:10 UTC
Scheduled - General maintenance and updates in following game:

Roulette Ruby

Nov 6, 09:51 UTC
Completed - The scheduled maintenance has been completed.
Nov 21, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:45 UTC
Scheduled - General maintenance and updates in following games:

Speed Baccarat 15
Speed Baccarat 13
Speed Baccarat 11

Nov 6, 09:47 UTC
Completed - The scheduled maintenance has been completed.
Nov 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:00 UTC
Scheduled - General maintenance and updates in following games:

Baccarat 7
Baccarat 9
Fortune 6 Baccarat
Super 8 Baccarat
Speed Baccarat 10
Speed Baccarat 8
Speed Baccarat 7
Speed Baccarat 9
Speed Baccarat 17
Speed Baccarat 16

Nov 6, 09:45 UTC
Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:00 UTC
Scheduled - General maintenance and updates in following game:

Russian Roulette

Nov 6, 09:25 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:01 UTC
Scheduled - Component: Malta cluster
Scope of works: migration to a new data center
Downtime: up to ~10 mins within the maintenance window
Affected providers: all

Please, double-check if all IPs specified here are on the whitelist. (https://docs.softswiss.com/pages/viewpage.action?spaceKey=CASINOPUB&title=SOFTSWISS+API+Endpoints+and+IPs).

Nov 19, 10:28 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:31 UTC
Scheduled - General maintenance and updates in following game:

Bet Behind Pro

Nov 6, 09:24 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:30 UTC
Scheduled - General maintenance and updates in following game:

Diamond Club Blackjack

Nov 4, 09:23 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 08:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:30 UTC
Scheduled - Planned migration of the Maltese server to a new hosting provider.
Downtime duration: 5-10 mins.
Games of next providers will be unavailable: Maltese server (casino.mt.a8r.games).

Nov 13, 10:27 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 UTC
Scheduled - General maintenance and updates in following games:

Blackjack 102 - Emerald
Blackjack 88 - Emerald
Blackjack 82 - Emerald
Blackjack 83 - Emerald
Blackjack 106 - Emerald
Blackjack 79 - Emerald
Blackjack 104 - Emerald
Blackjack 105 - Emerald

Nov 6, 09:23 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 04:30 UTC
Scheduled - Impact level: High - Service downtime
Downtime is needed.
Deployment type: Maintenance
Affected sites: QUICKSPIN-MIT-PROD
Products: Quickspin 1.0

Nov 13, 07:14 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 01:00 UTC
Scheduled - General maintenance and updates in following games:

Privé Lounge Baccarat 3
Privé Lounge Baccarat 4
Privé Lounge Baccarat 5

Nov 6, 09:21 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 01:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:40 UTC
Scheduled - General maintenance and updates in following games:

Privé Lounge Baccarat 6
Privé Lounge Baccarat 7
Privé Lounge Baccarat 8
Privé Lounge Baccarat 1
Privé Lounge Baccarat 2

Nov 6, 09:20 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 00:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:15 UTC
Scheduled - General maintenance and updates in following game:

Lucky 6 Roulette

Nov 6, 09:11 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 00:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 UTC
Scheduled - General maintenance and updates in following games:

Baccarat 1
Speed Baccarat 14
Speed Baccarat 1
Speed Baccarat 2

Nov 5, 13:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:45 UTC
Scheduled - General maintenance and updates in following game:

Korean Roulette

Nov 5, 13:07 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:30 UTC
Scheduled - General maintenance and updates in following games:

Korean Speed Baccarat 1
Korean Speed Baccarat 2

Nov 5, 12:48 UTC
Nov 19, 2024
Completed - The scheduled maintenance has been completed.
Nov 19, 23:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 UTC
Scheduled - General maintenance and updates in following game:

Sweet Bonanza Candyland

Nov 5, 12:47 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 23:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 UTC
Scheduled - General maintenance and updates in following game:

Mega Baccarat

Nov 5, 12:45 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:01 UTC
Scheduled - Impact: All connected services
Nov 18, 08:16 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 UTC
Scheduled - CHANGE SUMMARY: Engineers will be onsite to replace a faulty hard drive in our Tier 3 storage array.
ENVIRONMENT: AMS
SERVICES IMPACTED: There should be no disruption caused by this replacement.

Nov 15, 14:44 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:30 UTC
Scheduled - General maintenance and updates in following games:

Speed Blackjack 31 - Emerald
Speed Blackjack 32 - Emerald
Speed Blackjack 35 - Emerald
Speed Blackjack 34 - Emerald

Nov 5, 12:44 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 UTC
Scheduled - General maintenance and updates.
Impact: All connected services.

Nov 13, 10:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 UTC
Scheduled - General maintenance and updates in following games:

Türkçe Mega Rulet
Speed Blackjack 24 - Emerald
Speed Blackjack 25 - Emerald
Speed Blackjack 26 - Emerald
Speed Blackjack 27 - Emerald
Speed Blackjack 28 - Emerald
Speed Blackjack 29 - Emerald
Speed Blackjack 30 - Emerald

Nov 5, 12:28 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 03:00 UTC
Scheduled - General maintenance and updates.
Nov 18, 13:56 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:00 UTC
Scheduled - General maintenance and updates in following game:

Mega Sic Bo

Nov 5, 12:25 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 01:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:45 UTC
Scheduled - General maintenance and updates in following games:

Romanian Blackjack 1
Romanian Blackjack 2
Romanian Blackjack 3
Romanian VIP Blackjack 1

Nov 5, 12:23 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 01:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:40 UTC
Scheduled - General maintenance and updates in following game:

Vietnamese Roulette

Nov 5, 12:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 00:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:10 UTC
Scheduled - General maintenance and updates in following game:

Mega Sic Bac

Nov 5, 12:20 UTC
Nov 18, 2024
Completed - The scheduled maintenance has been completed.
Nov 18, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:00 UTC
Scheduled - General maintenance and updates in following game:

Mega Wheel

Nov 5, 12:19 UTC
Completed - The scheduled maintenance has been completed.
Nov 18, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:30 UTC
Scheduled - General maintenance and updates in following games:

Speed Blackjack 1 - Turkish
Blackjack 1 - Turkish
VIP Blackjack 1 - Turkish
Turkish VIP Blackjack 2
Turkish Speed Blackjack 3
Turkish Blackjack 4

Nov 5, 12:18 UTC
Completed - The scheduled maintenance has been completed.
Nov 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 07:19 UTC
Scheduled - General maintenance and updates.

NOV 18, 2024
07:00 - 09:00 UTC

Nov 18, 07:18 UTC
Completed - The scheduled maintenance has been completed.
Nov 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 07:00 UTC
Scheduled - General maintenance and updates in following games:

Speed Blackjack 19 - Emerald
Speed Blackjack 20 - Emerald
Speed Blackjack 21 - Emerald
Speed Blackjack 22 - Emerald
Blackjack 103
Blackjack 89
Blackjack 87

Nov 5, 12:13 UTC
Completed - The scheduled maintenance has been completed.
Nov 18, 07:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 07:17 UTC
Scheduled - Pragmatic Play Planned Downtime:
Product: Cashback System
Date & time: 18.11.2024, 07:00 AM UTC
Duration: 60 minutes
End time: 18.11.2024, 08:00 AM UTC
Reason: Planned downtime
Impact: During downtime the cashback functionality won’t be available

Nov 18, 07:16 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:35 UTC
Scheduled - General maintenance and updates in following games:

Chinese Speed Baccarat 1
Chinese Speed Baccarat 2
Chinese Speed Baccarat 3

Nov 5, 09:21 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:00 UTC
Scheduled - General maintenance and updates in following games:

Japanese Speed Baccarat 1
Japanese Speed Baccarat 2
Japanese Speed Baccarat 3

Nov 5, 09:17 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 UTC
Scheduled - A new deployment event Platform components for new game Crystal Queen’s Coins has been scheduled.
No downtime.

Affected sites:
QUICKSPIN-ASIA-SHARED2-PROD
QUICKSPIN-GIBRALTAR-PROD
QUICKSPIN-MALTA-PROD
QUICKSPIN-MIT-PROD

Nov 11, 08:36 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:00 UTC
Scheduled - General maintenance and updates in following game:

Vegas Ball Bonanza

Nov 5, 09:16 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 08:01 UTC
Scheduled - General maintenance and updates in following game:

Mega Roulette

Nov 5, 09:13 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 08:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 08:25 UTC
Scheduled - General maintenance and updates in following games:

Turkish One Blackjack
Dutch One Blackjack

Nov 5, 09:15 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 UTC
Scheduled - General maintenance and updates in following games:

VIP Blackjack 1 - Ruby
Blackjack 86 - Ruby
Blackjack 49 - Ruby
Blackjack 50 - Ruby
Blackjack 51 - Ruby
Blackjack 41 - Ruby
Blackjack 42 - Ruby
Blackjack 43 - Ruby
Blackjack 44 - Ruby
Blackjack 45 - Ruby
Blackjack 46 - Ruby
Blackjack 47 - Ruby
VIP Blackjack 11 - Ruby
VIP Blackjack 12- Ruby
Blackjack 70 - Ruby
Blackjack 74 - Ruby
Speed Blackjack 38 - Ruby
Speed Blackjack 39 - Ruby
Speed Blackjack 1 - Ruby
Speed Blackjack 2 - Ruby
Speed Blackjack 3 - Ruby
Blackjack 77 - Ruby
Blackjack 78 - Ruby

Nov 5, 09:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:01 UTC
Scheduled - General maintenance and updates in following games:

Speed Blackjack 15 - Ruby
Speed Blackjack 16 - Ruby
Speed Blackjack 17 - Ruby
Speed Blackjack 18 - Ruby
Blackjack 71 - Ruby
Blackjack 72 - Ruby
Blackjack 73 - Ruby
Blackjack 40 - Ruby

Nov 5, 09:11 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 UTC
Scheduled - Brief maintenance on prod.
Nov 12, 13:30 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:30 UTC
Scheduled - General maintenance and updates in following games:

Snakes & Ladders Live
VIP Blackjack 2 - Ruby
VIP Blackjack 3 - Ruby
VIP Blackjack 4 - Ruby
Blackjack 48 - Ruby
VIP Blackjack 5 - Ruby

Nov 5, 09:12 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:01 UTC
Scheduled - General maintenance and updates in following game:

Brazilian Roulette

Nov 5, 09:05 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 03:30 UTC
Scheduled - Maintenance that will take place on one of our production environments. It will be carried out on integration endpoint https://s6.toogri.com.
Tom Horn been informed by their hosting provider that they will be performing a maintenance on their infrastructure that will affect Tom Horn's services.

Downtime: 5 minutes
During this downtime duration games will not be available.

Nov 13, 13:54 UTC
Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 21:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:35 UTC
Scheduled - General maintenance and updates in following games:

Korean Speed Baccarat 3
Korean Speed Baccarat 4
Korean Speed Baccarat 5
Korean Speed Baccarat 6

Nov 4, 14:23 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 UTC
Scheduled - General maintenance and updates in following game:

Vietnamese Speed Baccarat 1

Nov 4, 14:21 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 UTC
Scheduled - General maintenance and updates in following games:

Turkish Roulette
Auto Roulette
ONE Blackjack
Sic Bo

Nov 4, 12:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:00 UTC
Scheduled - General maintenance and updates in following games:

Privé Lounge Blackjack 1
Privé Lounge Blackjack 2
Privé Lounge Blackjack 3
Privé Lounge Blackjack 4
Privé Lounge Blackjack 5

Nov 4, 13:36 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 09:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:40 UTC
Scheduled - General maintenance and updates in following games:

Spanish Roulette
Dutch Roulette

Nov 4, 14:20 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:30 UTC
Scheduled - General maintenance and updates in following games:

Blackjack 107 - Emerald
Speed Blackjack 60 - Emerald
Speed Blackjack 51 - Emerald
Blackjack 108 - Emerald

Nov 4, 14:16 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 08:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:20 UTC
Scheduled - General maintenance and updates in following game:

German Roulette

Nov 4, 13:37 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 08:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:01 UTC
Scheduled - General maintenance and updates in following game:

Boom City

Nov 4, 12:58 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 08:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:31 UTC
Scheduled - Downtime duration: 2-5 mins.

Games of next providers will be unavailable: 100HP Gaming, EGT Digital, ELK, F*Bastards, Galaxsys, Games Global, Lambda Gaming, Habanero, Hacksaw Gaming, Nolimit City, Relax, Urgent Games.

Nov 7, 11:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:30 UTC
Scheduled - General maintenance and updates in following game:

Powerup Roulette

Nov 4, 12:56 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 UTC
Scheduled - General maintenance and updates in following games:

Mega Roulette - Brazilian
Blackjack 3 - Azure
Blackjack 8 - Azure
Blackjack 6 - Azure
Blackjack 7 - Azure
Blackjack 4 - Azure
Blackjack 1 - Azure
Blackjack 9 - Azure
Blackjack 10 - Azure
Blackjack 5 - Azure
Blackjack 2 - Azure
Roulette Azure
Blackjack 64 - Ruby
Blackjack 65 - Ruby
Blackjack 39 - Ruby
VIP Blackjack 10 - Ruby
Blackjack 37 - Ruby
Blackjack 38 - Ruby
VIP Blackjack 9 - Ruby

Nov 4, 12:52 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:30 UTC
Scheduled - Maintenance work is going to be performed in Data Center hosting production game servers serving some of casino modules.

No action is necessary on your side. During maintenance, games will conveniently display a notice to players whenever gameplay is restricted.

Impact Level: Low
Impact Level to end users: Low
Restart: Not required
Downtime: Possible, due to network unavailability

Nov 11, 07:23 UTC
Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 UTC
Scheduled - ENVIRONMENT: AMS
SERVICES IMPACTED: We don't foresee any downtime; however, we want to inform you of the maintenance should services be affected.

Nov 11, 13:38 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC
Scheduled - General maintenance and updates.
Nov 11, 11:24 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:06 UTC
Scheduled - General maintenance and updates in following game:

Romanian Roulette

Nov 4, 11:01 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:55 UTC
Scheduled - General maintenance and updates in following games:

Speed Blackjack 55 - Emerald
Speed Blackjack 56 - Emerald
Speed Blackjack 57 - Emerald
Speed Blackjack 58 - Emerald
Speed Blackjack 59 - Emerald

Nov 4, 11:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:40 UTC
Scheduled - General maintenance and updates in following games:

VIP Blackjack 13 - Emerald
VIP Blackjack 6 - Emerald
Blackjack 80 -Emerald
Blackjack 81 -Emerald
Blackjack 84 -Emerald

Nov 4, 10:58 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 09:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:40 UTC
Scheduled - General maintenance and updates in following game:

Roulette Italia Tricolore

Nov 4, 10:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 08:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:10 UTC
Scheduled - General maintenance and updates in following games:

Blackjack 11
Blackjack 12
Blackjack 14
Blackjack 15
Blackjack 16
Roulette Green

Nov 4, 10:54 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 08:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:45 UTC
Scheduled - General maintenance and updates in following games:

Blackjack 97 - Azure
Blackjack 98 - Azure
Blackjack 99 - Azure
Blackjack 100 - Azure
Blackjack 101 - Azure
Speed Blackjack 52 - Azure
Speed Blackjack 53 - Azure
Speed Blackjack 54 - Azure
Speed Blackjack 51 - Azure

Nov 4, 10:52 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:20 UTC
Scheduled - General maintenance and updates in following games:

Blackjack 90-Azure
Blackjack 91-Azure
Blackjack 92-Azure
Blackjack 93-Azure
Speed Blackjack 43- Azure
Speed Blackjack 44- Azure
Speed Blackjack 45- Azure
Speed Blackjack 46- Azure
Speed Blackjack 47- Azure

Nov 4, 10:47 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:00 UTC
Scheduled - General maintenance and updates in following games:

Blackjack 57 - Azure
Blackjack 58 - Azure
Blackjack 59 - Azure
Blackjack 60 - Azure
Blackjack 61 - Azure
Blackjack 62 - Azure
Speed Blackjack 8 - Ruby
Speed Blackjack 9 - Ruby
Speed Blackjack 10 - Ruby
Speed Blackjack 11 - Azure
Speed Blackjack 12 - Azure
Speed Blackjack 14 - Azure
Blackjack 76 - Azure

Nov 4, 10:27 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:01 UTC
Scheduled - General maintenance and updates in following games:

VIP Blackjack 8 - Emerald
VIP Blackjack 14 - Emerald
VIP Blackjack 7 - Emerald
Speed Blackjack 40- Emerald
Speed Blackjack 41- Emerald
Speed Blackjack 42- Emerald

Nov 4, 10:21 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 03:00 UTC
Scheduled - Production: 1407

Impact: Production 1407 will have downtime affecting all brands on the production. Slots, LC, VSB games and Scratch cards will not be available; Slots Back Office access will be affected; FRBs, Tournaments, Prize Drops, Cashbacks, Jackpots will not be available. LC Back Office access will not be affected.

Oct 11, 14:48 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 03:00 UTC
Scheduled - Impact: All games will be unavailable.
Nov 11, 11:21 UTC
Nov 11, 2024
Completed - The scheduled maintenance has been completed.
Nov 11, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:00 UTC
Scheduled - General maintenance and updates in following games:

Football Blitz Top Card
Privé Lounge Blackjack 6
Privé Lounge Blackjack 7
Privé Lounge Blackjack 8
Privé Lounge Blackjack 9
Privé Lounge Blackjack 10

Nov 4, 10:13 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 09:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:45 UTC
Scheduled - General maintenance and updates in following game:

Dragon Tiger

Nov 4, 10:11 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 UTC
Scheduled - General maintenance and updates in following games:

Blackjack 63 - Azure
Speed Blackjack 6 - Ruby
Speed Blackjack 7 - Ruby
Blackjack 56 - Ruby
Blackjack 52 - Ruby
Blackjack 53 - Ruby
Blackjack 54 - Ruby
Blackjack 55 - Ruby
Blackjack 75 - Azure

Nov 4, 10:08 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 07:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:25 UTC
Scheduled - General maintenance and updates in following game:

Speed Roulette 1

Nov 4, 10:09 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 UTC
Scheduled - General maintenance and updates in following game:

ONE Blackjack 2 - Ruby

Nov 4, 09:47 UTC
Resolved - This incident has been resolved.
Nov 11, 07:36 UTC
Investigating - Spearhead provider is not opening in Turkey. We are working on it.
Oct 18, 12:12 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 UTC
Scheduled - General maintenance and updates in following games:

Speed Auto Roulette
Auto Mega Roulette

Nov 4, 09:45 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 04:30 UTC
Scheduled - Impact: All connected services
Nov 1, 14:25 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Completed - The scheduled maintenance has been completed.
Nov 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 04:30 UTC
Scheduled - Technical maintenance:

Baccarat 8

Nov 5, 10:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 07:00 UTC
Scheduled - Product: Replay System
Reason: Unplanned downtime
Impact: Only replay system will be affected

Nov 7, 14:22 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 02:30 UTC
Scheduled - Table migration:

Speed Baccarat 11

Nov 5, 10:19 UTC
Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 UTC
Scheduled - All Baccarat tables will be unavailable.
Nov 6, 14:50 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 04:30 UTC
Scheduled - Technical maintenance:

Baccarat 3

Nov 5, 10:17 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 02:30 UTC
Scheduled - Table migration:

Speed Baccarat 13

Nov 5, 10:13 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 06:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 05:00 UTC
Scheduled - All Blackjack tables will be unavailable.
Blackjack: 9:00 - 10:20 GMT+4

Nov 6, 14:48 UTC